Fulfillment, Refund, and Cancellation Policy

Fulfillment Policy

All services and digital products are delivered electronically upon successful payment, either instantly or within 24–48 hours unless otherwise stated.

Refund Policy

We offer refunds on a case-by-case basis. If you're unsatisfied with your purchase, please contact us at hello@getthelab.com within 7 days of purchase to request a refund. Refunds are not guaranteed and are issued at our discretion.

Cancellation Policy

You may cancel service subscriptions at any time by contacting us at hello@getthelab.com. Cancellations must be received at least 48 hours before your next billing cycle to avoid additional charges.

If you have any questions about these policies, please reach out to us at hello@getthelab.com.